The security of your personal data is our top priority at Betviza. Find out exactly what data we collect, how we use it, and how we keep it safe.
Betviza ("we", "us", "our") deeply respects your privacy. This Privacy Policy ("Policy") explains what information we collect about you when you use the Betviza platform, how we use that information, and how we keep it secure.
By creating an account or using our services on Betviza, you agree to this Privacy Policy. We follow international data protection standards, and your personal information is never sold or shared without authorization.
In plain terms: When you use Betviza, we only collect the information that is genuinely needed to provide our services. Everything else stays yours.
Betviza may collect three types of information:
Please note: We never store your full payment card number. Only encrypted tokens are used.
Your data is used only for specific purposes. Betviza uses your information for the following reasons:
| Purpose of Use | What Data Is Used | Legal Basis |
|---|---|---|
| Account creation and management | Name, email, mobile | Contractual Necessity |
| Payment Processing | Payment & Transaction Data | Contractual Necessity |
| KYC & Age Verification | ID, date of birth | Legal Obligations |
| Fraud Prevention | IP, device, activity | Legitimate Interest |
| Customer Support | Contact details, support logs | Contractual Necessity |
| Marketing (With Consent) | Email, preference data | Your Consent |
Betviza analyzes your gaming patterns to proactively identify responsible gaming concerns — entirely for your own protection.
Betviza uses multiple layers of security to protect your information:
All data transmissions are secured with industry-standard encryption — the same level used by banking systems.
Multi-layered firewall and distributed attack protection are active at all times.
Independent security experts regularly audit our systems.
Only authorized, trained personnel have access to your data.
In the event of a security incident, affected members will be notified within 72 hours.
The Betviza website uses cookies. Cookies are small text files stored in your browser that help us deliver a better experience for you.
You can manage or delete cookies at any time through your browser settings. Keep in mind that disabling certain cookies may affect the functionality of some site features.
As a Betviza member, you have the following rights over your own data:
You may request to see what information we hold about you.
You may request corrections to any inaccurate or incomplete information.
Under certain circumstances, you may request that your data be deleted.
In certain cases, you may request that the use of your data be restricted.
You can obtain a copy of your data in a readable, portable format.
You may object to marketing communications or profiling at any time.
To exercise these rights privacy@betviza.betto reach us via email. We'll respond within 30 days.
We retain your data only for as long as necessary. Retention periods vary depending on the type of data:
Once the retention period expires, data is securely deleted or anonymized.
Betviza strictly does not serve anyone under the age of 18. We do not knowingly collect information from minors. If we have reason to believe a minor has opened an account, we will immediately close that account and delete all associated data.
If parents believe their child has created an account on Betviza, please support@betviza.betto get in touch with us.
Betviza's servers and some service providers may be located outside Bangladesh. For any international data transfers, we ensure:
Betviza may update this Privacy Policy from time to time. When changes are made:
For major changes, at least 30 days' notice will be given before they take effect.
If you have any questions or concerns about our Privacy Policy, or wish to exercise your data rights, please get in touch:
Privacy requests:
privacy@betviza.bet
General Support:
support@betviza.bet
We are committed to responding to all privacy-related requests within 30 days.
Every measure we take is dedicated to protecting your information
All your data is protected with 256-bit SSL encryption — the same standard used by banking systems. No one outside can read it.
We never sell your personal information to third parties. That is our core commitment.
View, correct, or delete your information at any time — you stay in full control.
Independent experts regularly audit our systems. Any vulnerabilities found are remediated immediately.
Our policy is written in plain Bengali — not dense legal language — so you can clearly understand what's happening with your data.
Betviza upholds your rights in accordance with international data protection standards.
What our members ask most